The method for viewing local version: Right click BlueSoleil Tray at the right corner -> Click 'Display Class View' -> Click 'Help' -> Click 'About BlueSoleil' And then compare it with the local version. Your SN doesn’t match the installed version, please make them consistent.įirstly, you should check the version of BlueSoleil in the email we had sent you with the SN. (3)Please make sure that your serial number supports all features of your BlueSoleil. Please consult Clear Activated Record in 'My BlueSoleil' to see how to use BlueSoleil on other computers normally or you can buy another SN here. It means you have activated more than one computer with the same SN. (2)This Serial number had reached the upper activation limitation, so BlueSoleil cannot be activated successfully. This is because your SN is not available and you should buy a lawful one to use it. (1)Please make sure the serial number is correct. The prompt of failure to activate is following: Please note that each serial number is possible to be applied to one PC only. No matter what dongle is used, as long as the dongle is supported by BlueSoleil 8 (which can be checked out by Hardware Check Tool), the activated BlueSoleil can be used without limitation. During the initialization of the software, BlueSoleil needs to check whether the license of the dongle is legal or not.īlueSoleil 8 is activated by bundling Serial Number with PC. Dongle makers burn the keys into each dongle, and make the packages. Each key matches with one unique Bluetooth address according to the rules of IEEE, because Bluetooth address is the unique ID for each dongle globally. IVT releases software and license keys to dongle makers in BlueSoleil 7 to 8. If you reinstall your operating system, you need to re-activate the BlueSoleil once more with the same serial number.Ī product package is composed of a dongle with BlueSoleil software generally. Due to some customers' recent confusing about the popping up notification of unlicensed device in BlueSoleil, some information is provided here to help straight the situationįor BlueSoleil 2 to 5, the issue is normally caused by the duplication of Bluetooth Address and License Key or by missing the license key from the dongle manufactures.įor BlueSoleil 8, serial number is necessary for the activation.
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January 2023
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